[Bkn-ipad-user-group] New outlook site

[Andrew Livanis]

Hi all -

Just wanted to chime in, even though its a bit late - Kan (from the Brooklyn FMRC) had to work on my iPad similarly to how he worked on Sara's - our Exchange accounts were locked for some reason when we were given the iPads







Andrew Livanis, Ph.D., BCBA-D
Chairperson, Dept. of Human Development and Leadership
Assistant Professor, School Psychology Program
Long Island University -Brooklyn Campus
1 University Plaza
Brooklyn, NY 11201 - 5372
718-780-4053
andrew.livanis at liu.edu<mailto:andrew.livanis at liu.edu>

On Jan 28, 2011, at 12:34 PM, Helaine Marshall wrote:

OK. Thanks, Kelley.  I am  not at Post or Brooklyn, so it is difficult.
I am sure the Westchester IT person will eventually be able to do it – we have been struggling, however.
Helaine

Helaine W. Marshall, Ph.D.
Director of Language Education Programs
Westchester Graduate Campus
Long Island University
Voice: 914-831-2713
Fax: 914-251-5959
Email: helaine.marshall at liu.edu<blocked::mailto:helaine.marshall at liu.edu>
Web: <blocked::http://www.liu.edu/westchester> www.liu.edu/westchester<http://www.liu.edu/westchester>




From: Kelley Lassman
Sent: Friday, January 28, 2011 12:00 PM
To: Helaine Marshall; BKN-IPAD-USER-GROUP at lists-1.liu.edu<mailto:BKN-IPAD-USER-GROUP at lists-1.liu.edu>
Subject: RE: New outlook site

Helaine, I had difficulty as well and did in fact need to delete the account and start over.

I don’t have the specific steps for you to follow because after a fair amount of frustration trying it on my own, I took the device to the faculty resource center. The fix was then quick!  One thing that I did ultimately do that you may need to do is update the I-Pad operating systems.  This was done by looking in ITunes on my desktop for updates, downloading, and then syncing the devices, I think.

Some of the apps won’t work with the older operating system that is the default on our devices. For example, I couldn’t get Pages to work until I installed the upgraded  system.  Perhaps this is part of the problem w/ the email.

At any rate, the good news is that w/ persistence it does ultimately work.

Maybe someone w/ a bit more technical expertise can give you the specific steps to follow.

Best of luck to you--Kelley

_____________________________________
Kelley A. Lassman  Ph.D
Assistant Professor
Long Island University- School of Education

Kelley.Lassman at Liu.edu<mailto:Kelley.Lassman at Liu.edu>
718-246-6492

From: bkn-ipad-user-group-bounces at lists-1.liu.edu<mailto:bkn-ipad-user-group-bounces at lists-1.liu.edu> [mailto:bkn-ipad-user-group-bounces at lists-1.liu.edu] On Behalf Of Helaine Marshall
Sent: Friday, January 28, 2011 11:27 AM
To: BKN-IPAD-USER-GROUP at lists-1.liu.edu<mailto:BKN-IPAD-USER-GROUP at lists-1.liu.edu>
Subject: [Bkn-ipad-user-group] New outlook site

Has anyone else had difficulty with setting up the LIU exchange account for the new outlook.liu.edu<http://outlook.liu.edu> in place of weboutlook.liu.edu<http://weboutlook.liu.edu>?
I have been told to delete the old exchange account and set up a new one but there is no Delete button for that account and I cannot get into the Profile settings for the profile LIU-Faculty where the original exchange account was set up.
Any ideas?
Helaine

Helaine W. Marshall, Ph.D.
Director of Language Education Programs
Westchester Graduate Campus
Long Island University
Voice: 914-831-2713
Fax: 914-251-5959
Email: helaine.marshall at liu.edu<blocked::mailto:helaine.marshall at liu.edu>
Web: <blocked::http://www.liu.edu/westchester> www.liu.edu/westchester<http://www.liu.edu/westchester>


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