[Bkn-ipad-user-group] New outlook site

[Helaine Marshall]

OK. Thanks, Kelley.  I am  not at Post or Brooklyn, so it is difficult.
I am sure the Westchester IT person will eventually be able to do it - we have been struggling, however.
Helaine

Helaine W. Marshall, Ph.D.
Director of Language Education Programs
Westchester Graduate Campus
Long Island University
Voice: 914-831-2713
Fax: 914-251-5959
Email: helaine.marshall at liu.edu<blocked::mailto:helaine.marshall at liu.edu>
Web: www.liu.edu/westchester


<blocked::http://www.liu.edu/westchester>

From: Kelley Lassman
Sent: Friday, January 28, 2011 12:00 PM
To: Helaine Marshall; BKN-IPAD-USER-GROUP at lists-1.liu.edu
Subject: RE: New outlook site

Helaine, I had difficulty as well and did in fact need to delete the account and start over.

I don't have the specific steps for you to follow because after a fair amount of frustration trying it on my own, I took the device to the faculty resource center. The fix was then quick!  One thing that I did ultimately do that you may need to do is update the I-Pad operating systems.  This was done by looking in ITunes on my desktop for updates, downloading, and then syncing the devices, I think.

Some of the apps won't work with the older operating system that is the default on our devices. For example, I couldn't get Pages to work until I installed the upgraded  system.  Perhaps this is part of the problem w/ the email.

At any rate, the good news is that w/ persistence it does ultimately work.

Maybe someone w/ a bit more technical expertise can give you the specific steps to follow.

Best of luck to you--Kelley

_____________________________________
Kelley A. Lassman  Ph.D
Assistant Professor
Long Island University- School of Education

Kelley.Lassman at Liu.edu<mailto:Kelley.Lassman at Liu.edu>
718-246-6492

From: bkn-ipad-user-group-bounces at lists-1.liu.edu [mailto:bkn-ipad-user-group-bounces at lists-1.liu.edu] On Behalf Of Helaine Marshall
Sent: Friday, January 28, 2011 11:27 AM
To: BKN-IPAD-USER-GROUP at lists-1.liu.edu
Subject: [Bkn-ipad-user-group] New outlook site

Has anyone else had difficulty with setting up the LIU exchange account for the new outlook.liu.edu in place of weboutlook.liu.edu?
I have been told to delete the old exchange account and set up a new one but there is no Delete button for that account and I cannot get into the Profile settings for the profile LIU-Faculty where the original exchange account was set up.
Any ideas?
Helaine

Helaine W. Marshall, Ph.D.
Director of Language Education Programs
Westchester Graduate Campus
Long Island University
Voice: 914-831-2713
Fax: 914-251-5959
Email: helaine.marshall at liu.edu<blocked::mailto:helaine.marshall at liu.edu>
Web: www.liu.edu/westchester


<blocked::http://www.liu.edu/westchester>
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